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IDProjectCategoryView StatusLast Update
0000610T99X171.00 SKB EagleSW Issuepublic2019-06-18 18:54
Reporter(ALTech) SY Yoon Assigned To(SW) Logan HouDue Date2019-04-12 12:23
PriorityhighSeveritys2-severeReproducibilityhave not tried
Status closedResolutionfixed 
Summary0000610: Key pad doen't disapear in Play movie App
Description[Reproduction Sequence]

1. Home -> TV앱 -> Google Play 무비 & TV
2. Select mic icon for search and move to search input window.
3. Key pad comes out but it is not disappear with 이전(previous) key.
    나가기(exit) key doen't work too.
TagsBFS-65
Attach Tags

Relationships

has duplicate 0000661 closed(ALTech) Jewoo Lee Keypad doesn't disappear even though pressing Back or Exit key of RCU on Play Movie&TV app 

Users monitoring this issue

User List (SW) Jim Chen

Activities

(SW) Logan Hou

2019-04-16 19:43

developer   ~0002022

Last edited: 2019-04-17 10:50

Hi Mr. Yoon,

    According to step three, I try press the 이전(previous) key and keypad is can disappear.
But if content no results found, IME will always appear again.

(ALTech) SY Yoon

2019-04-23 23:24

developer   ~0002153

Hi. Logan Hou,

Mr, Kerwin Chen told me that this issue doen't have last version. So this issue is latest version.
So Mr. Kerwin Chen said to us that this issue should be reported. Did you report it and any feedback ?

(SW) Logan Hou

2019-04-24 15:14

developer   ~0002170

Hi Mr. Yoon,

I have reported this issue and bugreport file to Google, please wait for their reply, thank you.

(SW) Jacky Chiang

2019-04-24 20:22

manager   ~0002181

Last edited: 2019-04-25 14:40

Hi Logan, Jim,

   Please provide Google play movies version including old and new version to Mr. Yoon.

(SW) Logan Hou

2019-04-25 16:25

developer   ~0002201

Hi Mr. Yoon,

If you want to check google play movie version, please flow step:
1. open Settings app
2. select "Apps" item
3. choice Google Play Movie & TV app and then you will see.

The old Google Play Movie & TV app version is "4.8.20.18-tv", and the new app version is "4.11.6-tv"

(ALTech) SY Yoon

2019-04-29 13:11

developer   ~0002247

Hi Logan Hou,

Could you check it the feedback from Google ?
Please let me know how long google's feedback takes normally.
Can we get feedback from google ?

(SW) Logan Hou

2019-04-30 10:27

developer   ~0002302

Hi Mr. Yoon,

    Google is currently working on this issue, we can't know how long fix it.
We will keep push them and following this issue status.

(SW) Logan Hou

2019-05-08 15:26

developer   ~0002437

Google doesn't any update status

(ALTech) SY Yoon

2019-06-18 18:54

developer   ~0002737

It should be fixed by google. So I will close it.

Issue History

Date Modified Username Field Change
2019-04-08 11:34 (ALTech) SY Yoon New Issue
2019-04-08 11:34 (ALTech) SY Yoon Status new => assigned
2019-04-08 11:34 (ALTech) SY Yoon Assigned To => (SW) Jacky Chiang
2019-04-16 19:17 (SW) Jacky Chiang Assigned To (SW) Jacky Chiang => (SW) Logan Hou
2019-04-16 19:43 (SW) Logan Hou Note Added: 0002022
2019-04-17 08:54 (SW) Logan Hou Note Edited: 0002022
2019-04-17 09:19 (SW) Logan Hou Note Edited: 0002022
2019-04-17 10:50 (SW) Logan Hou Note Edited: 0002022
2019-04-23 23:24 (ALTech) SY Yoon Note Added: 0002153
2019-04-24 15:14 (SW) Logan Hou Note Added: 0002170
2019-04-24 20:21 (SW) Jacky Chiang Issue Monitored: (SW) Jim Chen
2019-04-24 20:22 (SW) Jacky Chiang Note Added: 0002181
2019-04-25 12:27 (ALTech) Jewoo Lee Relationship added has duplicate 0000661
2019-04-25 13:23 (ALTech) Jewoo Lee Tag Attached: BFS-65
2019-04-25 14:40 (SW) Kerwin Chen Note Edited: 0002181
2019-04-25 16:25 (SW) Logan Hou Note Added: 0002201
2019-04-29 13:11 (ALTech) SY Yoon Note Added: 0002247
2019-04-29 13:52 (SW) Kerwin Chen Category SW => SW Issue
2019-04-30 10:27 (SW) Logan Hou Note Added: 0002302
2019-05-08 15:26 (SW) Logan Hou Note Added: 0002437
2019-06-18 18:54 (ALTech) SY Yoon Note Added: 0002737
2019-06-18 18:54 (ALTech) SY Yoon Status assigned => closed
2019-06-18 18:54 (ALTech) SY Yoon Resolution open => fixed